14-day free trial
ClusterBox — The Next Seller They Trust
A social-commerce communication and sales platform that brings WhatsApp, social channels, and eventually website chat into one place, while helping businesses actually convert conversations into sales.
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ClusterBox is a mobile-first SaaS platform built for small merchants who sell through social media 
Instead of juggling multiple apps 
and spreadsheets, you can now manage every part of your sales process from a single dashboard 
from messages and payments to deliveries and bookings 
All Your Sales Tools — Unified and Simplified
Unified Multichannel Inbox
Manage all customer chats from Instagram, Facebook Messenger, and WhatsApp in one place. No switching tabs or losing messages.
Leverage automation to Convert chats into orders or bookings in ≤ 5 taps- View message history and payment status instantly
- Assign chats to teammates for faster replies
- Auto-tag VIP or repeat customers
Smart Customer Profiles
Every interaction and transaction, organized automatically in one timeline for each customer.
- Centralized view of messages, orders, and payments
- Tags for segments (VIP, At-risk, New)
- Quick filters by purchase history or location
- Notes and internal comments for your team
Flexible Payment Options
Offer customers convenient ways to pay that match your workflow.
- Full upfront, cash-on-delivery, or deposit + balance
- Auto-calculate remaining balances and due dates
- Send secure pay links or mark manual cash payments
- Real-time payment status and receipts
What you get on day one
Channels in one inbox — WhatsApp, Instagram and Facebook
M-Pesa rails supported — Daraja and Kopokopo
Platforms — iOS, Android and web
Free trial, no card required
Simple Plans That Scale with You
Free
Run your inbox and take orders. No card required.
1 Team Member- 1 Channel
- 25 Monthly Active Contacts
- Unified Inbox
- Manual Orders & Bookings
- Calendar
- Customer 360° View
- Mark Cash Payments
- Owner Role Access
Ideal for: Solo operators trying ClusterBox before adding a card.
Pro
For businesses getting paid through their conversations.
- 3 Team Members
- 3 Channels
- 3,000 Monthly Active Contacts
- Everything in Free
- Payment Workflows & Pay Links
- M-Pesa STK Push Payments
- Invoices & Refunds
- Services Catalog
- Deliveries & Rider Links
- Automated Status Templates
- Dashboard Reports
Ideal for: Small businesses ready to take payments through their conversations.
Team
For teams where more than one person answers customers.
- 10 Team Members
- 10 Channels
- 12,000 Monthly Active Contacts
- Everything in Pro
- Assignment, Notes & @mentions
- Manager & Agent Roles
- Team Assignment & Staff Management
- Presence & Soft-lock
- Analytics by Channel
- Priority Support
Ideal for: Growing teams where more than one person answers customers.
Enterprise
For organizations requiring custom deployment and integrations.
- Custom Team Limits
- Custom Contact Volumes
- Dedicated Account Manager
- API Access (Coming Soon)
- Custom Integrations (Coming Soon)
- SLA Support
- Tailored Onboarding
All prices exclude applicable taxes. Taxes may apply depending on your country, billing address, and local regulations.
Ready To Stop Losing DMs?
Your customers are already messaging you. Let ClusterBox help you reply faster, sell smarter, and never miss a deal again.
Instead of juggling multiple apps 
and spreadsheets, you can now manage every part of your sales process from a single dashboard 
from messages and payments to deliveries and bookings 
